attentionVET FEE-HELP is a program that extends the existing higher education loan scheme to the vocational education and training sector under the Higher Education Support Act (HESA) 2003.

1.Objectives - Policy statement

Full fee-paying students who meet the specified eligibility criteria and are enrolled in a VET FEE-HELP eligible course of study are able to pay for their course by taking out a loan from the Commonwealth Government. 

From 1 July 2014, eligible students in NSW Government subsidised training places are able to pay for their Diploma, Advanced Diploma or selected Certificate CIV course by taking out a loan from the Commonwealth Government.


This policy outlines how TAFE NSW will manage VET FEE-HELP in accordance with the requirements of the Higher Education Support Act 2003.


The Higher Education Support Act 2003 outlines requirements for approved providers offering VET FEE-HELP. These relate to providers ensuring that students have access to:

  • procedures for fair treatment
  • Student Review procedures
  • Student Grievance procedures for academic matters
  • Student Grievance procedures for non-academic matters
  • VET FEE-HELP Tuition Fee Refund Policy
  • Tuition Assurance provisions.

Other Commonwealth legislative requirements, such as those relating to the Privacy Act 1988, call for TAFE NSW to have specific procedures in place for VET FEE-HELP in relation to the management of records and providing student access to personal information.


TAFE NSW meets the HESA obligations to treat all students fairly through its general student policies, including policies in regard to student selection, assessment and grievance.

2.Audience and applicability
To be eligible for VET FEE-HELP, a student must:

hold Australian citizenship, or hold a permanent humanitarian visa and be resident in Australia for the duration of the unit of study in which they are seeking VET FEE-HELP assistance.


be a full fee-paying student or, from 1 July 2014, be a NSW Government subsidised student enrolled on or before the census date in an eligible unit of study through an approved VET provider and remain enrolled in the unit at the end of the census date.


have not exceeded their Commonwealth FEE-HELP limit (which includes FEE-HELP loans for higher education courses).

  • meet the Tax File Number (TFN) requirements for managing their loan.
  • completed, signed and submitted a valid Request for VET FEE-HELP Assistance Form on, or before, the relevant Census Date.
An eligible VET FEE-HELP course of study:


  • all offerings at Graduate Certificate and Graduate Diploma level, as well as approved Diploma and Advanced Diploma courses offered to full fee-paying students.
  • from 1 July 2014, NSW Government subsidised training places in Diploma and Advanced Diploma courses, and selected Certificate IV courses nominated as part of the trial of courses for Certificate IV qualifications.

This policy does not apply to holders of temporary visas, other permanent visas or New Zealand citizens (who hold a temporary, special category visa), international students or students in mainstream or NSW government-funded courses.


Legislative requirements met by this policy:
Higher Education Support Act 2003
VET Guidelines 2013

Technical and Further Education Commission Act 1990
Vocational Education and Training Act 2005 

Standards for NVR Registered Training Organisations

Australian Migration Act 1958
Privacy Act 1988
Privacy and Personal Information Protection Act 1998 (NSW)
Government Information (Public Access) Act (GIPA)


Document history and details

4.Responsibilities and delegations

TAFE NSW-Western Sydney Institute will manage and administer VET FEE-HELP requirements on behalf of TAFE NSW, under delegation from the Managing Director.


A Memorandum of Understanding is in place between TAFE NSW-Western Sydney Institute (the Managing Institute) and other TAFE NSW Institutes (Delivering Institutes) which sets out how VET FEE-HELP is to be managed in TAFE NSW.


Further information with regard to roles and responsibilities can be found in the VET FEE-HELP Policy Implementation Guidelines, the TAFE NSW VET FEE-HELP Tuition Fee and Refund Policy, and the TAFE NSW VET FEE-HELP Tuition Fee and Refund Guidelines.


TAFE NSW Customer Services will be responsible for managing and monitoring the TAFE NSW VET FEE-HELP Policy and Policy Implementation Guidelines and revising as the need arises.

5.Monitoring, evaluation and reporting requirements

The policy will be monitored and evaluated on an annual basis.


Jai Waters, General Manager TAFE Customer Support. Phone 9244 5293

Document history and details

Approval date

June, 2014

Approving officer

Approving officer – Jai Waters, General Manager TAFE Customer Services

Implementation date

June, 2014

Web publication date


Superseded documents


It is the responsibility of the user to verify that this is the current and complete version of this document, located at:
https:/ / policies/ administrative/ general/ vetfee/ PD20090397.shtml

Implementation Date:
June, 2014

Reference No.: PD/2009/0397/V03

Related information